FAQ’s

Frequently Asked Questions

Frequently Asked Questions

Got a question? We’ve compiled a list of the most frequently asked questions regarding our monthly plans, website design and other services.

Will I own my new website?

Absolutely! Unlike some of our competitors, who either never transfer the website over to you or charge the earth for you to “buy them out”, we have a very different philosophy. If you purchase a website from us outright, then the website is (obviously) yours from day one. On the other hand, if you sign up for one of our Monthly Plans, the website can be yours after the minimum term expires (currently 18 months). Keep in mind that by unsubscribing from our monthly plans you will loose all the additional perks, such as our advanced hosting services, business emails, daily website backups, 24/7 hosting support, free text and image updating and our professional website maintenance — but the website will always be yours.

I already have a website, can you improve it?

We can use your content and photos but we will not work in the same website infrastructure. The reason for this is that we don’t know who developed your website and we can’t attest the quality of work. Our recommendation is that you choose one of our Website Design packages or Monthly Plans, and we can take it from there.

Do I have to pay extra for hosting and emails?

Hosting and email are included in all of our monthly plans. If you purchase a website from us outright, they are not included in the price. However, we do offer website hosting and emails that work perfectly with our website platform – please visit the website hosting page of our website for full details and pricing.

How fast can you build my website?

In general, we like to say that it takes up to 15 business days for either our Starter or Standard Monthly Plan options, and the same for our Bronze and Silver Website Design Packages. If you purchase one of our custom options we issue deadlines on a case-to-case basis, depending on the website requirements.

Will my website show up in Google search results?

Yes, your website will be indexed by Google and other search engines such as Yahoo! and Bing.

However, this does not mean that you will immediately find your website on the first page of Google search results. Our website packages are designed to make sure that you are prepared to be visible in search results, but there is never any guarantee that you will appear on the first page. If your business wants to compete for a strong Google search position in a local, national or international market, you will need to speak to our search engine experts on how you can appear and dominate search results. Please visit our Search Engine Optimization (SEO) page for more information.

For clients that would like instant results, our Google certified specialists can create and manage a successful Pay-Per-Click ads campaign. The ads campaign can increase website traffic using either Paid Search Advertising (Google AdWords), Display Advertising, Remarketing and even YouTube advertising. Visit our Pay-Per-Click management page for more information.

Can I see a few examples of your websites?

Of course! We have actually built an entire page where we have displayed the most common types of websites that our customers ask for. Please visit the Website Examples page by clicking here.

Do you outsource any of your work?

No, all of our work is done in-house by our designers, developers and internet marketing experts.